Privacy Policy – Grenzenlos by Airnomads

Effective Date: DIC 2025

At Grenzenlos by Airnomads, your safety—on the ground, in the air, and online—is our priority.
Whether you’re booking an SIV course, joining an international tour, or simply exploring our website, we are committed to protecting your personal data with transparency and care.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or register for our paragliding services.

By using our website or submitting your data, you agree to the practices described in this policy.

1. Who We Are

Grenzenlos by Airnomads
Walter-Bauer-Str.6 – D-36043 Fulda
info@fs-grenzenlos.com
+49 172 6513323

We operate SIV courses, paragliding events, trips, and training programs primarily in Annecy (France) and internationally.

We operate in accordance with the applicable data protection regulations, including:

• The General Data Protection Regulation (GDPR – EU 2016/679)
• The German Federal Data Protection Act (BDSG)
• CNIL guidelines and French data protection requirements for operations conducted in France

We continuously review and update our data protection practices to ensure compliance with current legislation and industry standards.

2. Data We Collect

We collect only the information necessary to provide safe, personalized, and compliant training experiences.

2.1 Personal Identification Data

Collected when registering for courses, tours, or contacting us:

• First and last name
• Address (street, house number, ZIP code, country)
• Phone number
• Email address
• Gender
• Date of birth
• Language
• Occupation

2.2 Technical & Flight-Related Information

Collected to prepare training programs, check equipment compatibility, and ensure safety:

• Years of flying experience
• Annual flight hours
• Current glider model, size, certified takeoff weight, and colors
• Previous gliders flown
• Harness model
• Reserve parachute model + date of last packing
• Helmet model
• Pilot license number & issuing federation
• Third-party insurance provider & policy number
• International medical/repatriation insurance (provider + policy number)

This data is crucial for:

• Safety assessments
• Equipment compatibility checks
• Instructor preparation
• Risk prevention during training

2.3 Safety-Related Information (NOT Sensitive Medical Data Under GDPR Art. 9)

We collect certain information relevant to flight safety and emergency readiness, including:

• Weight and height
• Allergies (including food preferences)
• Optional information about chronic conditions
• Optional information about medications

This data is not classified as “special category data” under GDPR, as it does not include medical diagnoses or clinical records.

We use this information ONLY to:

• Ensure safety during SIV training or during paragliding trips,
• Adapt the course to your individual needs when necessary,
• Prepare emergency responses if required.

By completing the booking form, you give explicit consent for us to use this information for safety purposes.

Without this consent, we cannot provide the training service.

2.4 Dietary & Preference Information

Used for optional catering or trip organization:

• Food preferences
• Dietary restrictions
• Allergies

2.5 Emergency Contact

Collected to notify your designated contact in case of an emergency:

• Name
• Telephone number

2.6 Automatically Collected Technical Data

Via cookies or analytics:

• IP address
• Browser type
• Device type
• Pages visited
• Session duration

This is anonymized and used solely to improve website performance.

3. How We Use Your Data

We process your data for:

• Preparing and delivering SIV courses and paragliding trips
• Ensuring safety and compliance with national aviation/sport regulations
• Equipment checks and compatibility assessments
• Emergency readiness
• Customer communication
• Payment and booking management
• Internal analytics and service optimization

We never sell your data to third parties.

4. Legal Basis for Data Processing

In accordance with GDPR, we process personal data based on:

• Contractual necessity (Art. 6(1)(b)) – booking management, course preparation, trip organization
• Legitimate interest (Art. 6(1)(f)) – safety operations, fraud prevention, service optimization
• Legal obligation (Art. 6(1)(c)) – aviation, insurance, and tax requirements
• Consent (Art. 6(1)(a)) – optional preferences, communications, marketing photos/videos

We do not process special categories of personal data under GDPR Art. 9.

5. Sharing of Data

We may share data only with:

• Certified instructors
• Operational partners (shuttle services, accommodation, insurance if required)
• Medical or rescue services in case of emergency
• Regulatory authorities when legally required

We never share your data for advertising without your explicit consent.

6. Data Protection & Security

We apply strict measures to protect your data:

• Encrypted communication (SSL)
• Restricted access on a “need-to-know” basis
• Secure storage on GDPR-compliant servers
• Regular internal audits

7. Data Retention

• Registration data: We retain registration data for up to 24 months after the end of the training, or longer if you remain an active customer or request future services.
• Health information: Health and safety-related information is retained for as long as necessary to ensure safe training conditions or as long as you remain an active customer
• Technical flight data: Technical flight data is retained for as long as necessary to support training, safety documentation, or future course participation.
• Cookie data: 6–12 months
• Invoices & legal documents: 10 years (mandatory under EU law)

8. Your Rights (GDPR)

You may:

• Access your data
• Correct your data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Withdraw consent at any time
• Request data portability
• File a complaint with your national Data Protection Authority

Contact: info@fs–grenzenlos.com

We respond within 30 days, as required.

9. Photos & Video Use

We record video during SIV flights strictly for:

• Safety monitoring
• Maneuver analysis
• Student feedback

These recordings are essential for safe operations and cannot be disabled.

Marketing Use (Online & Offline)
Use of your photos or videos for marketing or communication purposes—such as website content, social media, online advertising, email campaigns, newsletters, printed materials, or promotional assets—is allowed only with your explicit consent, which you provide when completing and submitting the booking form.

You may withdraw this consent at any time.
If you appear in content and wish it removed, contact us.

We will respond within 15 business days, explaining the next steps and any technical limitations (e.g., printed materials already distributed).

10. Cookies

We use essential and analytics cookies.
Users can accept, refuse, or customize preferences via browser settings or our cookie banner.

Read our Cookies Policy

11. External Links

We may link to partner sites. We are not responsible for external privacy practices.

12. Updates to This Policy

We may update this Privacy Policy to reflect legal or operational changes.
The latest version will always be published on our site.

13. Contact Us

For any privacy concerns:Grenzenlos by Airnomads
Walter-Bauer-Str.6 – D-36043 Fulda
info@fs-grenzenlos.com
+49 172 6513323